Terms of Service

1. Overview

These Terms of Service ("Terms") constitute a legally binding agreement between Brilanc and you ("Customer", "you", "your") when using our platform ("Service"). By using our Service, you acknowledge and accept these Terms.

2. Key Terms

Workspace
Your account and workspace registered with and connected to our platform
Platform
The Brilanc software, technology, and related services
Customer Content
Any content, materials, or data you provide or upload to the Platform

3. Service Usage

Acceptable Use

  • Use the Service in compliance with all applicable laws
  • Maintain accurate account information
  • Keep access credentials secure
  • Report any security concerns promptly

Prohibited Activities

  • Sharing account access with unauthorized users
  • Attempting to reverse engineer the platform
  • Using the service for illegal activities
  • Creating competing products using our service

4. Service Terms

Service Description

  • You retain full responsibility for your use of the platform
  • We make no guarantees about specific outcomes
  • Service availability and features may vary

Service Changes

  • We may modify the Service at any time
  • Changes will be notified via email or platform
  • Continued use indicates acceptance of changes

5. Account Management

Account Security

  • Enable two-factor authentication (recommended)
  • Use strong, unique passwords
  • Regular security audits of connected accounts

6. Payment Terms

Payment Information

  • All payments are processed securely through Stripe
  • Monthly or annual billing with automatic processing
  • All charges are in the currency displayed at checkout

⚠️ Important Notes

  • We do not offer refunds for partial months
  • Service may be suspended for failed payments
  • 30-day payment terms apply

7. Data Protection

For detailed information about how we handle your data, please refer to our Privacy Policy.

Key Points:

  • GDPR and data protection law compliance
  • Industry-standard encryption and security
  • Data processing agreement terms apply
  • 30-day data deletion processing
  • 90-day backup retention

8. Intellectual Property Rights

Ownership

  • All intellectual property rights in the Platform remain with Brilanc
  • Customer retains all rights to Customer Content
  • Limited license granted to use the Platform during subscription period

Restrictions

Customer shall not:

  • Copy, modify, or create derivative works
  • Reverse engineer the Platform
  • Access the Platform to build competing products
  • License or distribute the Platform to unauthorized third parties

9. Liability

Disclaimer

The Service is provided "as is" with:

  • No warranties
  • No performance guarantees
  • No uptime guarantees
  • No fitness for purpose guarantee

Exceptions

Liability cannot be limited for:

  • Death or personal injury from negligence
  • Fraud
  • Legally required liability

10. Cancellation

How to Cancel

  • Email support@brilanc.com to request cancellation
  • 30 days notice required
  • Access continues until the end of the billing period

11. Support

Getting Help

  • Email: support@brilanc.com
  • Response within 24 business hours

Last updated: January 11, 2025